Reviews. The Good, the Bad and the Ugly
The vast majority of our clients are extremely happy with our legal services (just read our reviews). You likely will be too.
We have an A+ Better Business Rating, awesome customer service and lots of glowing reviews but we do have some bad reviews – and we are not ashamed of them. You should read them and our responses. The bottom line is not everyone is nice all the time and not everyone is a good fit for every law firm. Every business get jerks through its doors – it’s just part of life and part of doing business. Some businesses handle jerks by sucking up to them – we do not do that.
We believe respect is a two way street and we believe in treating you as you treat us and in being nice until it’s time to not be nice. We know people have bad days from time to time and that divorce can be an emotional time and we are not unsympathetic and will do our best to be supportive but that has limits and we simply won’t tolerate excessive inappropriate behavior. And if you think about it – why would you want to hire an attorney who would tolerate excessive inappropriate behavior from a jerk? If we don’t have the sack to stand up for ourselves against a simple jerk – how are we to be counted on to stand up for you?
So we hope you agree that our view on this is the way things ought to be and that you give our few bad reviews their due consideration and trust that if you are nice to us, we will be nice to you and help you through this process.
And if you wanna write a review, good or bad – we encourage that.
A+ Rated – Better Business Bureau – click BBB seal below for profile.
I reached out to them for help with the final steps of my divorce (since I moved from the city I was filing in) . I had completed 80% on my own and instead of offering assistance, they condescendingly told me, 'What you’re doing is like rebuilding a car’s transmission without being a mechanic.' Funny enough, I completed the divorce myself (i was only missing 1 document)—guess I am a mechanic. If you want respect and real help, look elsewhere.
Response from the owner: While what we told liz was simple truth and not condescending, we do agree with her conclusion. If you want 'real help' with a divorce, we are the law firm to come to. If you want 'free help' with a divorce like liz here - then yes, don't waste our time like she tried to. While we do help do-it-yourselves with things like document reviews and fully prepared forms and instruction at reduced fees - we don't do it for free. Just like ya don't get yer cheeseburger at McDonald's until you pay. Our service is not for people who want to do everything themselves. If that's what you want - do your own research. Our service is for people who don't wanna bother going to court themselves, want to insure the matter is handle properly and timely but who also want an affordable fee. While we understand not everyone can afford an attorney, at a total fee of $395 for everything including court cost and service of process fees, our service is close to or in some cases less than what someone who attempts to do it themselves pays and even if they are eligible to have court cost waived, at $395 our service is still the smartest and most convenient way to get it done even for those who are indigent. But yeah, if you are a liz - definitely look elsewhere.
NC Legal Services did an amazing job and so on top of it. They took a stressful time and made it so easy. I highly recommend using them! They took care of my uncontested divorce and made it such an easy process.Also a huge thank you to Crystal for handling all my questions, she was amazing and always made me feel better about things with the extra reassurance she always gave.
Absolutely loved doing my divorce with Houser Law Firm. They handled everything! My divorce was relatively simple given that my now EX-HUSBAND lives in a different state. I do wish they would’ve explained the forms a bit better because once I got my paperwork back for my final divorce decree I noticed that I didn't assume my maiden name so i had to go to the courthouse pay $10 to have it changed. Im happy with how easy they made the process and would recommend them to anyone else i know going through divorce.
NC Legal Services / The Houser Law Firm was so easy to work with on my ticket. They are efficient and save you time by sending all the forms you need. I highly recommend them! Definitely would give more stars if I could!
Working with Attorney Amanda Johnson was the best decision I have ever made. She worked tirelessly and fought very hard on behalf of my children and I. We could never thank her and her firm enough for what they have done for my family. I already asked if she can handle my divorce next! DON’T WASTE TIME LOOKING ELSEWHERE! If I could give them 10 stars here, I absolutely would.
They are the best , I needed an attorney and I went to them and I’m so glad I did.. They are very efficient they handled my case. And I was so thankful for the out come, I cannot thank you enough .
The best experience i could have asked for while dealing with legal issues, Attorney Johnson is very transparent and straight forward which was such a breath of fresh air! Danielle was also such a shining light to see and speak to when coming to the firm! Their payment plans are outstanding and the retainers are reasonable as well.
Getting a divorce is never easy, unless if you use The Houser Law Firm. Attorney Johnson was hands down amazing, and her staff so professional. I would give them 10 stars if I could!
Super easy and affordable despite delays and changes midway through.
This firm represented us in divorce proceedings, and we could not be happier. They were professional, knowledgeable and proficient with everything. Would not hesitate recommending them and/or using them again. Very reasonable rates for fast, thorough service.
