Reviews. The Good, the Bad and the Ugly
The vast majority of our clients are extremely happy with our legal services (just read our reviews). You likely will be too.
We have an A+ Better Business Rating, awesome customer service and lots of glowing reviews but we do have some bad reviews – and we are not ashamed of them. You should read them and our responses. The bottom line is not everyone is nice all the time and not everyone is a good fit for every law firm. Every business get jerks through its doors – it’s just part of life and part of doing business. Some businesses handle jerks by sucking up to them – we do not do that.
We believe respect is a two way street and we believe in treating you as you treat us and in being nice until it’s time to not be nice. We know people have bad days from time to time and that divorce can be an emotional time and we are not unsympathetic and will do our best to be supportive but that has limits and we simply won’t tolerate excessive inappropriate behavior. And if you think about it – why would you want to hire an attorney who would tolerate excessive inappropriate behavior from a jerk? If we don’t have the sack to stand up for ourselves against a simple jerk – how are we to be counted on to stand up for you?
So we hope you agree that our view on this is the way things ought to be and that you give our few bad reviews their due consideration and trust that if you are nice to us, we will be nice to you and help you through this process.
And if you wanna write a review, good or bad – we encourage that.
A+ Rated – Better Business Bureau – click BBB seal below for profile.
Quick and easy divorce..ty
I must say. I'm very unsatisfied with the service given to my sister. She made this office very much aware that she has not seen her husband since 10 days after they got married. She provided all the information, including an asylum. As he was from Gambia, after the sheriff supposedly went over there. He was told that her husband was deported to Africa. With no supporting documents showing or stating that, that is the case. However, they decided to drop a case without verifying that that information is legit. So needless to say, he could be running around here still can't get this divorce. I'm very, very disappointed in this office. All the reaching out she had to do to get information even updates on her case. After reaching out today, she gets an email saying well, the sheriff brought it over there, but they said he was deported. That is not supportive information that is not even information that they can prove to be true. And so I'm very concerned about this office. And the efforts that they give to satisfy their customers and not to mention the money. That's wasted and still not concluding in a divorce. I would definitely look somewhere else. With no supporting documentation
Response from the owner: Yes, people like you and your sister definitely should go somewhere else. Our service is for people who are in touch and cooperative with each other. While we can do divorces for uncooperative spouses, we do at least need to be able to find them. Your sister's spouse could not be served by certified mail or sheriff so at this point a legal publication is likely the only option but if he has been deported, that will make things a lot more complicated. Your sister seems to think this is a simple 'motion' - it isn't and that was explained to her. So by all means feel free to spend money having someone else tell you the same thing.
What an amazing attorney ! I got an appointment quickly , the consultation fee was unbelievably reasonable . Ms. Johnson was very thorough knew my case when I sat down and was honest and knowledgeable with her counsel . She was easy to contact and she got amazing results . Highly highly highly recommend.
For simple, uncontested divorce, this is the way to go. The Firm did everything as promised at a reasonable cost.
The Houser Law Firm was so easy to work with! Their process is so simple and straight forward and they handled my case within a couple of weeks. I would highly recommend them as they are very reasonably priced, professional, efficent and so easy to work with!
Excellent communications and efficient! Could not have been any better or easier.
Easy and fast ! Great service!
I reached out to them for help with the final steps of my divorce (since I moved from the city I was filing in) . I had completed 80% on my own and instead of offering assistance, they condescendingly told me, 'What you’re doing is like rebuilding a car’s transmission without being a mechanic.' Funny enough, I completed the divorce myself (i was only missing 1 document)—guess I am a mechanic. If you want respect and real help, look elsewhere.
Response from the owner: While what we told liz was simple truth and not condescending, we do agree with her conclusion. If you want 'real help' with a divorce, we are the law firm to come to. If you want 'free help' with a divorce like liz here - then yes, don't waste our time like she tried to. While we do help do-it-yourselves with things like document reviews and fully prepared forms and instruction at reduced fees - we don't do it for free. Just like ya don't get yer cheeseburger at McDonald's until you pay. Our service is not for people who want to do everything themselves. If that's what you want - do your own research. Our service is for people who don't wanna bother going to court themselves, want to insure the matter is handle properly and timely but who also want an affordable fee. While we understand not everyone can afford an attorney, at a total fee of $395 for everything including court cost and service of process fees, our service is close to or in some cases less than what someone who attempts to do it themselves pays and even if they are eligible to have court cost waived, at $395 our service is still the smartest and most convenient way to get it done even for those who are indigent. But yeah, if you are a liz - definitely look elsewhere.
NC Legal Services did an amazing job and so on top of it. They took a stressful time and made it so easy. I highly recommend using them! They took care of my uncontested divorce and made it such an easy process.Also a huge thank you to Crystal for handling all my questions, she was amazing and always made me feel better about things with the extra reassurance she always gave.
